Privacy Policy
Effective Date: 24/01/2025
At Needlehands, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By accessing our website, you agree to the practices described below.
1. Information We Collect We may collect the following types of information:
- Personal Information: Name, email address, shipping address, billing address, phone number, and payment details when you make a purchase or create an account.
- Non-Personal Information: IP address, browser type, operating system, and browsing behavior, collected through cookies and analytics tools.
2. How We Use Your Information We use the collected information for the following purposes:
- To process and fulfill your orders.
- To provide customer support and respond to inquiries.
- To personalize your shopping experience.
- To send promotional emails and updates (you can opt-out anytime).
- To improve our website and services through analytics.
3. Sharing Your Information We respect your privacy and will not sell, rent, or share your personal information with third parties, except as necessary to:
- Complete transactions (e.g., sharing with payment processors and shipping carriers).
- Comply with legal obligations.
- Protect our rights and prevent fraudulent activity.
4. Cookies and Tracking Technologies Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us understand how you interact with our website. You can manage cookie preferences through your browser settings.
5. Data Security We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving promotional emails.
- Restrict the processing of your data in certain circumstances.
To exercise these rights, please contact us at support@needlehands.com.
7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.
8. Changes to This Privacy Policy We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Your continued use of our website signifies your acceptance of the updated policy.
9. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@needlehands.com